rekoup
For US TikTok Shop sellers — any size

TikTok Shop is quietly keeping
1–3% of your revenue.

Lost warehouse inventory. Refunds for packages that were delivered. Fee overcharges. Orders that never settled. Rekoup reconciles every cent TikTok owes you and files the claims — you pay 15% of what actually comes back, and nothing otherwise.

Read-only access · 2-minute setup · no card required for the audit

1–3%
of GMV lost to platform errors by the average seller
90 days
typical claim window — money not claimed is money forfeited
$0
up front. 15% only when the credit lands in your balance

Six leaks. We check all of them.

Lost & damaged FBT inventory

TikTok's warehouses record lost and damaged units in your inventory log — then quietly skip the reimbursement. We match every adjustment against every credit.

'Never arrived' refunds that did arrive

Buyers get refunded for 'item not received' while the carrier scan shows it delivered. The delivery scan is proof — we file it.

Refunds without returns

Return-and-refund completed, but the parcel never scanned back to you. The buyer kept the item and the money; the platform owes you.

Fee overcharges

Referral and transaction fees billed above your contracted rate — small per order, thousands per year.

Orders that never settled

Delivered, completed, past the settlement window — and the payout simply never happened.

Settlement math errors

Statements whose own line items don't add up to what hit your balance. We recompute every one.

How it works

1

Connect read-only

One OAuth click in TikTok Seller Center. We can see orders, payouts, returns, and warehouse events — we can't touch your listings or your money.

2

We reconcile everything

Every order, refund, and FBT event from the last 90 days is re-derived from first principles and checked against what TikTok actually credited you.

3

We file the claims

Each finding becomes an evidence-backed claim filed inside TikTok's claim windows, tracked to resolution.

4

Pay only on recovery

15% of money that verifiably lands back in your seller balance. No subscription. No recovery, no fee — ever.

You literally cannot lose money doing this.

The audit is free and read-only. If we find nothing, you pay nothing and you've confirmed your books are clean. If we find money, we recover it and keep 15% — you get 85% of revenue you didn't know you had.

Run my free audit