FBT warehouse lost 12× Vitamin C Glow Serum 30ml, $419.88 unreimbursed

What happened

TikTok's fulfillment warehouse recorded 12 unit(s) of LUM-SER-30 ("Vitamin C Glow Serum 30ml") as lost on 2026-07-04 (adjustment ADJ-202607000). Declared value is $34.99/unit — $419.88 total — but only $0.00 has been reimbursed. FBT policy makes the platform liable for inventory in its custody.

Evidence packet

Ready to paste into TikTok Seller Center → Support → Create case (or attach via partner support). Every figure is from the platform's own records.

REIMBURSEMENT CLAIM — FBT warehouse lost inventory, no reimbursement
Shop: Lumielle Beauty
Inventory adjustment ID: ADJ-202607000
Amount claimed: $419.88 USD

SUMMARY
TikTok's fulfillment warehouse recorded 12 unit(s) of LUM-SER-30 ("Vitamin C Glow Serum 30ml") as lost on 2026-07-04 (adjustment ADJ-202607000). Declared value is $34.99/unit — $419.88 total — but only $0.00 has been reimbursed. FBT policy makes the platform liable for inventory in its custody.

EVIDENCE
  • Adjustment Id: ADJ-202607000
  • Sku: LUM-SER-30
  • Quantity: 12
  • Unit Value ($): $34.99
  • Reimbursed ($): $0.00
  • Occurred At: 2026-07-04

REQUESTED RESOLUTION
Credit $419.88 to the seller balance for this shop. All figures above are taken directly from the platform's own order, settlement, and logistics records and can be verified against the referenced records.