← Claims pipeline
Refund issued but return never arrived
Order 577100035147US: refund completed 57 days ago, return never arrived
$56.98
claimed
Stage
Draft
Deadline
Jul 31, 2026 (expired)
Filed
—
Credited
—
What happened
Return-and-refund RR-577100035147US-1 ($56.98) completed on 2026-06-16, but the return parcel (tracking 1Z760E70238793) has no delivery scan back to the seller 57 days later. The buyer kept both the item and the money; platform policy entitles the seller to reimbursement.
Evidence packet
Ready to paste into TikTok Seller Center → Support → Create case (or attach via partner support). Every figure is from the platform's own records.
REIMBURSEMENT CLAIM — Refund issued but return never arrived Shop: Lumielle Beauty Order ID: 577100035147US Return/Refund ID: RR-577100035147US-1 Amount claimed: $56.98 USD SUMMARY Return-and-refund RR-577100035147US-1 ($56.98) completed on 2026-06-16, but the return parcel (tracking 1Z760E70238793) has no delivery scan back to the seller 57 days later. The buyer kept both the item and the money; platform policy entitles the seller to reimbursement. EVIDENCE • Refund Id: RR-577100035147US-1 • Refund Completed At: 2026-06-16 • Return Tracking Number: 1Z760E70238793 • Days Since Refund: 57 REQUESTED RESOLUTION Credit $56.98 to the seller balance for this shop. All figures above are taken directly from the platform's own order, settlement, and logistics records and can be verified against order 577100035147US.