Order 577100182360US: settlement pays $5.73 less than its own line items

What happened

Settlement TX-577100182360US itemizes revenue $89.99 minus fees $16.50 (net of adjustments $0.00), which totals $73.49, but only $67.76 was credited to the seller balance — a shortfall of $5.73.

Evidence packet

Ready to paste into TikTok Seller Center → Support → Create case (or attach via partner support). Every figure is from the platform's own records.

REIMBURSEMENT CLAIM — Settlement math doesn't reconcile
Shop: Lumielle Beauty
Order ID: 577100182360US
Amount claimed: $5.73 USD

SUMMARY
Settlement TX-577100182360US itemizes revenue $89.99 minus fees $16.50 (net of adjustments $0.00), which totals $73.49, but only $67.76 was credited to the seller balance — a shortfall of $5.73.

EVIDENCE
  • Settlement Id: TX-577100182360US
  • Expected Net ($): $73.49
  • Actual Net ($): $67.76

REQUESTED RESOLUTION
Credit $5.73 to the seller balance for this shop. All figures above are taken directly from the platform's own order, settlement, and logistics records and can be verified against order 577100182360US.

Advance claim