Order 577100240462US: fees $1.64 above contracted rate

What happened

Settlement TX-577100240462US charged a referral fee of $6.56 and transaction fee of $1.94 on revenue of $81.96. At the contracted rates (6% referral, 2% + $0.30 transaction), fees should total $6.86. The seller was overcharged $1.64.

Evidence packet

Ready to paste into TikTok Seller Center → Support → Create case (or attach via partner support). Every figure is from the platform's own records.

REIMBURSEMENT CLAIM — Platform fee above contracted rate
Shop: Lumielle Beauty
Order ID: 577100240462US
Amount claimed: $1.64 USD

SUMMARY
Settlement TX-577100240462US charged a referral fee of $6.56 and transaction fee of $1.94 on revenue of $81.96. At the contracted rates (6% referral, 2% + $0.30 transaction), fees should total $6.86. The seller was overcharged $1.64.

EVIDENCE
  • Settlement Id: TX-577100240462US
  • Revenue ($): $81.96
  • Charged Referral ($): $6.56
  • Expected Referral ($): $4.92
  • Charged Transaction ($): $1.94
  • Expected Transaction ($): $1.94

REQUESTED RESOLUTION
Credit $1.64 to the seller balance for this shop. All figures above are taken directly from the platform's own order, settlement, and logistics records and can be verified against order 577100240462US.

Advance claim