Order 577100107072US: fees $1.08 above contracted rate

What happened

Settlement TX-577100107072US charged a referral fee of $4.32 and transaction fee of $1.38 on revenue of $53.98. At the contracted rates (6% referral, 2% + $0.30 transaction), fees should total $4.62. The seller was overcharged $1.08.

Evidence packet

Ready to paste into TikTok Seller Center → Support → Create case (or attach via partner support). Every figure is from the platform's own records.

REIMBURSEMENT CLAIM — Platform fee above contracted rate
Shop: Lumielle Beauty
Order ID: 577100107072US
Amount claimed: $1.08 USD

SUMMARY
Settlement TX-577100107072US charged a referral fee of $4.32 and transaction fee of $1.38 on revenue of $53.98. At the contracted rates (6% referral, 2% + $0.30 transaction), fees should total $4.62. The seller was overcharged $1.08.

EVIDENCE
  • Settlement Id: TX-577100107072US
  • Revenue ($): $53.98
  • Charged Referral ($): $4.32
  • Expected Referral ($): $3.24
  • Charged Transaction ($): $1.38
  • Expected Transaction ($): $1.38

REQUESTED RESOLUTION
Credit $1.08 to the seller balance for this shop. All figures above are taken directly from the platform's own order, settlement, and logistics records and can be verified against order 577100107072US.

Advance claim