Order 577100247315US: settlement pays $22.55 less than its own line items

What happened

Settlement TX-577100247315US itemizes revenue $33.98 minus fees $3.02 (net of adjustments $0.00), which totals $30.96, but only $8.41 was credited to the seller balance — a shortfall of $22.55.

Evidence packet

Ready to paste into TikTok Seller Center → Support → Create case (or attach via partner support). Every figure is from the platform's own records.

REIMBURSEMENT CLAIM — Settlement math doesn't reconcile
Shop: Lumielle Beauty
Order ID: 577100247315US
Amount claimed: $22.55 USD

SUMMARY
Settlement TX-577100247315US itemizes revenue $33.98 minus fees $3.02 (net of adjustments $0.00), which totals $30.96, but only $8.41 was credited to the seller balance — a shortfall of $22.55.

EVIDENCE
  • Settlement Id: TX-577100247315US
  • Expected Net ($): $30.96
  • Actual Net ($): $8.41

REQUESTED RESOLUTION
Credit $22.55 to the seller balance for this shop. All figures above are taken directly from the platform's own order, settlement, and logistics records and can be verified against order 577100247315US.

Advance claim