Order 577100004874US: settlement pays $10.53 less than its own line items

What happened

Settlement TX-577100004874US itemizes revenue $222.97 minus fees $18.14 (net of adjustments $0.00), which totals $204.83, but only $194.30 was credited to the seller balance — a shortfall of $10.53.

Evidence packet

Ready to paste into TikTok Seller Center → Support → Create case (or attach via partner support). Every figure is from the platform's own records.

REIMBURSEMENT CLAIM — Settlement math doesn't reconcile
Shop: Lumielle Beauty
Order ID: 577100004874US
Amount claimed: $10.53 USD

SUMMARY
Settlement TX-577100004874US itemizes revenue $222.97 minus fees $18.14 (net of adjustments $0.00), which totals $204.83, but only $194.30 was credited to the seller balance — a shortfall of $10.53.

EVIDENCE
  • Settlement Id: TX-577100004874US
  • Expected Net ($): $204.83
  • Actual Net ($): $194.30

REQUESTED RESOLUTION
Credit $10.53 to the seller balance for this shop. All figures above are taken directly from the platform's own order, settlement, and logistics records and can be verified against order 577100004874US.

Advance claim